At Old Coast Store, we are thrilled to offer FREE shipping on all orders over $75.00 to enhance your shopping experience!
Order Processing Times:
Please allow 1-3 business days to process and dispatch your order after placement. An order is considered dispatched once it has been handed off to our shipping carrier and is en route to your designated address. During peak times and holidays, processing may take up to 7 business days.
Estimated Shipping Times:
The delivery time frame depends on your location and starts once your order has been dispatched. Below are the estimated shipping times for various countries:
United States: 5-8 Business days
Please be aware that during peak periods and holidays, shipping carriers may face delays that are beyond our control, including potential customs delays for international shipments.
Order Changes and Shipping Details:
It is crucial to ensure your shipping details are accurate at checkout. Incomplete or incorrect information may lead to delayed processing or even order cancellation. Should our system detect any issues with your address, our customer support will reach out via email within 3 business days for confirmation. If we do not receive a response within this period, we may cancel your order.
If you discover an error in your shipping details, please contact us at Orders@OldCoastStore.com within 24 hours of placing your order. We will strive to accommodate changes, though adjustments post-24 hours cannot be guaranteed.
Delayed Delivery:
While we aim to dispatch orders promptly, delivery delays can occur due to external factors beyond our control, such as severe weather, transportation disruptions, or courier delays. We will keep you informed and work diligently with our courier partners to deliver your order as swiftly as possible.
Lost or Stolen Packages:
In the unfortunate event that a package is lost or stolen after dispatch, please contact us at Orders@OldCoastStore.com. We recommend also reaching out to the courier directly to file a claim, as they may require additional information for the claims process. While Old Coast Store is not responsible for lost or stolen items post-dispatch, we are committed to assisting you in resolving these issues. If a package cannot be recovered, we may offer a replacement depending on the situation.
Policy Updates:
Old Coast Store reserves the right to modify this Shipping Policy at any time without prior notice. It is your responsibility to review the latest version before making a purchase. By continuing to use Old Coast Store products, you agree to accept this Shipping Policy and any updates.
We encourage you to review this policy periodically to stay informed of any changes that might affect your orders. For any questions or concerns about our Shipping Policy, please feel free to reach out to us.